Supporting the Server
Purchases help us provide a fun player experience by using premium hardware plans (hosted by Minehut), development of our own custom coded plugins and supporting advertising efforts.
Donations offer the highest support possible and are highly appreciated.
We currently only handle payments through PayPal. We are looking into adding other payment methods in the near future.
Didn’t receive your package?
Purchases can take up to 15 minutes to be processed. If you haven't received your package or have any issues, please contact us.
Packages here are intangible goods and cannot replace the items or the time taken to assign your packages. Because of this we have a strict no refund policy.
Issuing a payment on behalf of someone else
If you're issuing a payment on behalf of someone else (such as a parent purchasing goods for a child) it is important to note that the payment needs to be authorized by the account holder otherwise it may be considered a fraudulent charge. This can result in punishments even if the purchase was falsey deemed fraudulent.
Any information collected of you will not be sold, exchanged, or given to any other company for any personal / commercial reasons. Any information collected will only be used for processing payments, any issues and delivering the purchased goods.
Chargebacks & Disputes
We strongly recommend contacting us regarding your issues before issuing a chargeback. Disputes will not always result in your favor and should only be made after contacting us first. If a dispute is issued without contacting us beforehand or we don’t agree with the dispute we may attempt to dispute it.
Disputes that we don’t deem appropriate will result in punishment actions.
If you suspect fraud, please contact us first. We're committed to resolving issues collaboratively. We have a strong policy against illegally made payments and we will cooperate if a payment has been fraudulently made by issuing bans and reverting such funds.
We are not affiliated with Mojang AB. For support, please contact us.
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